Crisis Management

Issues and crisis management are part of our DNA. We ensure you’re prepared when an issue arises with a crisis management strategy to handle any scenario and 24/7, confidential and hands-on support in the event of a crisis.

Whether your business is facing a specific issue that could cause disruption or a crisis scenario that’s already in the public arena, we have the reputation management expertise to help you navigate challenging times.

Our senior team members have built a strong reputation for keeping a level head and calmly navigating our clients through tough situations. Good communications are key to getting through a crisis and a quick response to negative press ensures any potential damage is minimised and reputations are upheld.

We believe good crisis and issues management starts with planning. Our experienced team can help you proactively develop a well-documented strategy well ahead of time, so you can feel confident when an unexpected event occurs.

By outlining potential scenarios, action plans, and communication channels alongside a set of responses to potential media queries, you can rest easy knowing you are prepared to act quickly.

Contact us to discuss your crisis communications needs.

“The Shine Collective team has developed and implemented an evolving communications strategy with considerable success, with a particular focus on internal staff engagement, brand awareness, sustainability, and issues management. They have successfully navigated our way through challenging business and communications issues, without any impact on our day to day operations or reputation.”

OCS New Zealand & Australia